Customer And Technical Support

 

My Acer product doesn’t work. What should I do?
For technical support with Acer products, please visit our Support Site.
Please note that the Acer Store’s Customer Care can only assist you questions related to order, delivery or payment.

More questions? Back to Main Help Page

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I have a question about how my Acer product works.
For technical support with Acer products, please visit our Support Site.
Please note that the Acer Store’s Customer Care can only assist you questions related to order, delivery or payment.

More questions? Back to Main Help Page

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What is the warranty of my product?
Consumers have the legal right of 24 months for any product sold online under applicable national legislation governing the sale of consumer goods and this warranty does not exclude, limit or suspend any such applicable rights.

You can find more information about standard warranty here.

More questions? Back to Main Help Page

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I forgot my password.
In case you have forgotten your password, please see your original confirmation for your account creation which includes your password. In case you no longer have this email, you can request a password reset.
After you provide your email address, you will receive instructions with a reset link.

More questions? Back to Main Help Page

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Can I change my delivery address?
You can maintain more than one recipient and delivery address in the Address Book section in My Account.

Please note, however, that once you place an order, you won’t be able to change the delivery address for that particular order. In case you have made a mistake with entering your address and the shipment is undeliverable, the package/packages will be returned to our warehouse and we will credit your account.

More questions? Back to Main Help Page

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How do I change my email address?
You can change your email address in the Account Information section in My Account.

More questions? Back to Main Help Page

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How can I get a PDF version of my manual?
Please visit the Drivers & Manualssection in our Support Site to browse through the available documentation for your Acer product. .

More questions? Back to Main Help Page

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Are there any drivers available for my Acer product?
Please visit the Drivers & Manualssection in our Support Site to browse through the available drivers for your Acer product.

More questions? Back to Main Help Page

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